{"id":320,"date":"2026-10-03T23:55:12","date_gmt":"2026-10-03T23:55:12","guid":{"rendered":"https:\/\/vendora.iliriastudio.com\/beauty\/faq\/"},"modified":"2026-10-03T23:55:12","modified_gmt":"2026-10-03T23:55:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/vendora.iliriastudio.com\/beauty\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"wp-block-group alignfull v-pattern v-section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group v-container v-faq is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group v-faq__intro is-layout-flow wp-block-group-is-layout-flow\"><p class=\"is-style-eyebrow wp-block-paragraph\">Help centre<\/p><h2 class=\"wp-block-heading v-section-head__title\">Questions? <em>Answers.<\/em><\/h2><p class=\"wp-block-paragraph\">Can not find what you are looking for? Our team is here seven days a week.<\/p><\/div><div class=\"wp-block-group v-faq__list is-layout-flow wp-block-group-is-layout-flow\"><details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\" open><summary>Which products suit sensitive skin?<\/summary><p class=\"wp-block-paragraph\">Our cleanser, moisturiser and mineral sunscreen are made for sensitive skin and are fragrance-free. Patch test new products on your inner arm first.<\/p><\/details><details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Are your products vegan and cruelty-free?<\/summary><p class=\"wp-block-paragraph\">Yes. Every formula is 100% vegan and never tested on animals.<\/p><\/details><details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>How long does shipping take?<\/summary><p class=\"wp-block-paragraph\">Orders ship within 24 hours and arrive in 2-4 business days. Shipping is free on orders over $50.<\/p><\/details><details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I return an opened product?<\/summary><p class=\"wp-block-paragraph\">Yes. If a product does not suit your skin, return it within 60 days, even if opened, for a full refund.<\/p><\/details><details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>How do refills work?<\/summary><p class=\"wp-block-paragraph\">Buy a refill pouch, pour it into your glass bottle and send the empty pouch back with our free label.<\/p><\/details><details class=\"wp-block-details is-style-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>In which order should I apply my skincare?<\/summary><p class=\"wp-block-paragraph\">From the thinnest to the thickest texture: cleanser, serum, moisturiser, then sunscreen in the morning.<\/p><\/details><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Everything you need to know about shipping, returns and your order.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-sidebar-nav.php","meta":{"footnotes":""},"class_list":["post-320","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vendora.iliriastudio.com\/beauty\/wp-json\/wp\/v2\/pages\/320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vendora.iliriastudio.com\/beauty\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vendora.iliriastudio.com\/beauty\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vendora.iliriastudio.com\/beauty\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vendora.iliriastudio.com\/beauty\/wp-json\/wp\/v2\/comments?post=320"}],"version-history":[{"count":0,"href":"https:\/\/vendora.iliriastudio.com\/beauty\/wp-json\/wp\/v2\/pages\/320\/revisions"}],"wp:attachment":[{"href":"https:\/\/vendora.iliriastudio.com\/beauty\/wp-json\/wp\/v2\/media?parent=320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}